Moving & Packing FAQ's

When can I move in?

If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?

We request a 30 day written notice before you move out, but no specific amount of notice is required unless you received a minimum stay discount at time of move-in.

What type of documentation do I need to provide in order to rent a space?

We require a Government issued ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise, or if you receive a minimum stay discount at time of move-in (such as three months).

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly.

What forms of payments do you accept?

Checks, Money Orders, VISA, MasterCard, American Express and Discover.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Do I need to bring my own lock?

We require tenants to bring their own locks at time of move-in or purchase one from us. Either way, a lock must be placed on your unit at time of rental.

Are there any items that I am NOT able to store?

Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in.

We're Clean.

Our state-of-the-art storage facilites are clean and well maintained.

We're Secure.

Our certified payment system is PCI compliant and up to date with the latest security.

We're Mobile.

While on the go you can check your balance, reserve a unit, find locations and more.